PRIVACY POLICY
WHO ARE WE
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Superpawa is a brand owned and operated by Superpawa VOF, located at Gustav Mahlerplein 2, Amsterdam. We are responsible for processing your personal data as described in this privacy policy.
Personal data we collect
We collect the following personal data when you use our website and webshop:
We collect the following personal data when you use our website and webshop:
- Name
- Email address
- Phone number (optional)
- Payment details (processed securely by third-party payment providers; we do not store full payment data)
- Data about your use of our website (via cookies and analytics)
Why we collect your data
We use your personal data to:
We use your personal data to:
- Process and deliver your orders
- Communicate with you regarding your orders and inquiries
- Send you newsletters or promotional emails if you have given consent
- Improve our website and services
- Comply with legal obligations
Legal basis for processing
We process your data based on:
We process your data based on:
- Performance of a contract (processing your orders)
- Your consent (for marketing communications)
- Improve our website and services
Sharing your data
- We share your data with third-party service providers such as payment processors, shipping companies, and marketing platforms, only to the extent necessary to provide our services.
- Improve our website and services
Data retention
We keep your personal data only as long as necessary for the purposes described or as required by law.
Your rights
Under both the EU GDPR and UK GDPR, you have the right to:
Under both the EU GDPR and UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw your consent at any time
- Receive a copy of your data in a portable format
To exercise these rights, please contact us at info@superpawa.com
Cookies
We use cookies as described in our Cookie Policy to enhance your experience on our website.
Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
International data transfers
If we transfer your data outside the European Economic Area (EEA) or the United Kingdom, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission or UK authorities.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority:
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority:
- Performance of a contract (processing your orders)
- For EU residents: Your local Data Protection Authority (DPA). You can find the list here: https://edpb.europa.eu/about-edpb/board/members_en
- For UK residents: The Information Commissioner’s Office (ICO). Website: https://ico.org.uk
Changes to this policy
We may update this privacy policy from time to time. Please check this page regularly for any updates.
Contact information
If you have any questions about this privacy policy or how we handle your data, please contact us at: Email: info@superpawa.com
Address: Gustav Mahlerplein 2, Amsterdam
Address: Gustav Mahlerplein 2, Amsterdam
SUPERPAWA
PAWA TO THE PEOPLE
